Payment, cancellations & refunds.
Please review these terms before scheduling and paying. Exceptions required by applicable law apply.
Payment at booking
WanderCare Health is cash-pay only. Full payment is required when an appointment is booked. The fee pays for clinical evaluation and professional judgment, not a guaranteed prescription, diagnosis, work note, or requested form.
Cancel or reschedule at least 24 hours ahead
Cancel or reschedule at least 24 hours before your appointment for a full refund or a free reschedule. Cancellations with less than 24 hours' notice forfeit the prepaid visit fee, subject to the exceptions below.
Missed appointments and late arrivals
If you do not attend your appointment, your prepaid visit fee is forfeited. If you arrive more than 10 minutes late and there is not enough time for a safe evaluation, the appointment may be treated as a no-show. The practice will make reasonable attempts to contact you and document the appointment status. No additional no-show charge is added on top of a fully prepaid visit.
Completed visits
Completed consultations are generally nonrefundable, including when a requested medication, lab, medical note, or form is not clinically appropriate. Any services or charges not provided as represented will be reviewed fairly under applicable law.
When we refund
If WanderCare cancels, cannot provide the scheduled consultation, or experiences a practice-side technical failure preventing the visit, you may choose a full refund or reschedule. Duplicate or erroneous charges are refunded. If a medical concern is identified as unsuitable for telehealth before a meaningful clinical evaluation begins, the visit fee is refunded. Genuine emergencies or exceptional circumstances may be reviewed individually.
Lab packages
Laboratory packages are not available for purchase until the lab agreement and pricing are finalized. Refunds for any future package will distinguish the consultation portion from tests already ordered or performed and will be disclosed before purchase.
Billing questions
Please contact our official practice support channel for billing questions or refund requests. Nothing in this policy limits consumer rights under applicable law or card-network rules.
Patients should receive and acknowledge the full financial agreement before payment. Online payment and consent integration must be verified before accepting appointments.
Website privacy information.
This is an informational, coming-soon website. Patient booking and online payments are not available.
Do not send medical histories, symptoms, identification documents, insurance information, or other sensitive personal information through ordinary email or website contact links. The contact email is for general administrative questions only.
The service search filters information on this page; it is not a clinical intake form. Please do not enter personal medical details.
This page loads fonts from Google Fonts. Loading those fonts makes requests to Google. This website does not contain a patient intake form, booking widget, or payment form.
A separate patient Notice of Privacy Practices and secure intake instructions will be provided before patient services begin. This website information does not replace that notice.